At Spilo (“we”, “our”, “us”), accessible from www.spilo.in, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping / billing address
- Order details
- Payment information (processed securely through third-party payment providers)
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates and notifications
- Improve our products and services
- Comply with legal obligations
Payment Security
Payments made on our website are processed through secure third-party payment gateways (such as Razorpay). We do not store your debit card, credit card, or banking information on our servers.
Sharing of Information
We may share your information only with trusted third parties such as:
- Payment service providers
- Courier and logistics partners (e.g., Delhivery)
- Government or legal authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
You may contact us to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information, subject to legal requirements
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
Spilo
- Email: customer@spilo.in
- Phone: +91 8369817855
- Instagram: @spilo.in
- Address: Royal Parv Bldg, Kurar Village, Malad East, Mumbai, Maharashtra, India